Account Manager Metals - Germany

 Full Time
 Commercial & Sales
 North Rhine - Westphalia

About the job 

This is an exciting opportunity to join the successful and well-established Quaker Houghton metals team at a time when we are investing to further strengthen our position as market leaders.  

Our FLUIDS AND SPECIALTY PRODUCTS provide superior lubricity in rolling, corrosion protection, defect elimination and energy savings for the world’s largest and most advanced steel and aluminum mills. The Account Manager will play an essential role at Quaker Houghton for managing and developing sales in the  region for the Metals business. 

As the main sales contact for the German territory, you'll be responsible for nurturing key relationships within our existing account base, mainly large global companies, and equally important is the cross-selling activity and proactive customer satisfaction initiatives. 


What’s in it For You? 

  • Excellent onboarding and training programs as part of our QH University.
  • Competitive pay with excellent bonus opportunities.
  • Pension plan.
  • Attractive Wellness, CSR, Sustainability, Women Inclusion & Diversity programs.
  • Company car, mobile phone, laptop, etc.
  • Benefits with over 800 prominent vendors as an employee of Quaker Houghton.
  • Opportunity to join a team with a great working environment who have achieved a clear leadership position in the market


What will you do? 

  • Maintain and develop sales in the German region to achieve company sales and gross margin targets for the metals market, mainly large multinational accounts.  

  • Create strong relationships with key customer contacts across all levels, both existing and prospective to both increase customer satisfaction and cross-selling success.  

  • Prepare and create customer presentations, proposals, commercial offers and value selling plans that demonstrate the benefits and value Quaker Houghton can offer.  

  • Deliver sound technical advice to the customer, working closely with our Product Application team to implement and offer new solutions.  

  • Communicate directly with the KAM team for alignment with the account strategy to achieve maximum business potential and aim to exceed customer expectations. 

  • Collaborate with the QH Fluid Intelligence Solutions team regarding our range of equipment sales. 

  • Coordinate as well with the Customer Service and Technical Service teams to make sure we meet overall customer expectations. 

  • Regularly report to management to analyze sales targets, budgets and forecast. Mainly using CRM, excel and other IT Tools available. 

  • Attend and participate in conferences and industry trade shows. 

  • Monitor the competitors' activities, industry trends & regional regulations to give feedback to management and KAM team that is useful for innovation and market development. 

What do we look for? 

The ideal candidate will have at least 7 years' proven track record in technical sales in the metals and/or metalworking industry working with multinational company accounts. Preferably experience from a lubricants, machining, tooling, coatings or water treatment background. 

Education: Mechanical, Metallurgic, Chemical or relevant engineering degree is highly valued.

Languages: German and English at a professional level is a must.

Based in the North Rhine - Westphalia region to reduce travel time to cutomer sites. 

A dynamic professional with excellent communication and presentation skills to be able to build strong trust-based relationships with the key stakeholders internal and external.

Available for travelling according to customer and business needs. 


Soft skills:

  • High computer application literacy (including Microsoft Office Suite, CRM and the ability to learn internal business systems).
  • Safety Conscious – Safety is the core of our culture.
  • Results Driven – Overcomes obstacles and finds resources to get things done.
  • Analytical & Problem Solver – Identifies problems and uses available resources to identify a solution.
  • Innovation – Is open to new ways of doing things and promote all products in portfolio.
  • Customer Focus – Dedicated to meeting customer expectations and requirements.
  • Acts with Integrity – Can be counted on to follow through with commitment.


Who are we? 

We are the global leader in industrial process fluids present in 40+ countries continually improving and innovating so the world’s steel, aluminum, automotive, aircraft, machinery and industrial parts manufacturers can stay ahead in a changing world. Throughout our 100+ locations, our chemists, engineers and industry experts partner with our customers to continually improve their operations so they can run even more efficiently, even more effectively, whatever comes next. 

Our values: 

  • Live Safe  

  • Exceed Customer Expectations  

  • Drive Results  

  • Embrace Diversity  

  • Do Great Things Together  

Our core values embody who we are as a company, guide our decisions and inspire us. Our commitment to these values, in words and actions, builds a safer, stronger Quaker Houghton. They are the fundamental beliefs that guide our internal conduct and our relationship with the outside world.