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EMEA Product Application Manager - Rolling

 Full Time
 Commercial & Sales
 Remote EMEA

About the job

Quaker Houghton has earned its reputation in the metals industry through decades of innovation and proven results. Our products will ensure optimal performance and safety while reducing our customer´s operational costs. As the metal industry becomes increasingly competitive, gaining an edge by investing in our product application team is more important than ever.

As the EMEA Product Application Manager for rolling lubricants you are the lead in the region playing a key role in our goal of exceeding customer expectations. You will be an expert in understanding their production process and translating their needs into innovative product solutions in coordination with the R&D, sales and marketing team.

 

What’s in it for you?

  • Excellent onboarding and training programs as part of our QH University.
  • Competitive pay with excellent bonus opportunities.
  • Pension plan.
  • Attractive Wellness, CSR, Sustainability, Women Inclusion & Diversity programs.
  • Company car, mobile phone, laptop, etc.
  • Opportunity to join a team where autonomy and initiative are expected and who have achieved a clear leadership position in the market.

 

What will you do? 

  • Responsible for the EMEA region in product application support for the rolling lubricant business mainly focused on steel and aluminum sectors.
  • Communicate directly with the sales team for alignment with the account strategy to achieve maximum business potential.
  • Manage the process of product development between customer and our laboratory team.
  • Manage internal and external contacts through customer production process including needs identification, translating the objective to the research and development team, application, performance, cost parameters and servicing in accordance with marketing and sales objectives.
  • Provide commercial and applications support to the frontline sales teams, direct and indirect customers in the region including: product training, product recommendation, problem solving and trial support.
  • Select appropriate products in accordance with business needs and product line strategy and propose product modifications that are aimed to maintain our leadership position in the market and exceed customer expectations.
  • Prepare and create customer presentations and trainings that demonstrate the benefits and value Quaker Houghton can offer.
  • Monitor the competitors' activities, industry trends & regional regulations to gather information that is useful for innovation and market development.
  • Attend and participate in conferences and industry trade shows.
  • Travelling 50% in the EMEA region. 

 

What do we look for?

  • Education: Bachelor or masters – ideally in Chemistry or Chemical related subject.
  • Experience: 5+ years of industrial experience in a similar role – ideally within the steel rolling or metalworking/lubricants environment. Experience in a multinational company is a highly valued. Proven process improvement background is a must. Strong knowledge and high computer application literacy (including Microsoft Office Suite, CRM and the ability to learn internal business systems).
  • Languages: English language skills; written and spoken. Any additional european language is highly valued. 

Soft skills:

  • Safety Conscious – Safety is the core of our culture.
  • Analytical & Problem solver – Identifies problems and uses available resources to identify a solution.
  • Innovation – Is open and drives new ways of doing things.
  • Customer Focus – Dedicated to meeting customer expectations and requirements.
  • Receptive to Change – Can switch gears/change direction quickly based on new information or developments.
  • Effective Team Player and Collaborator – Contributes expertise and strengths at all levels of interaction.

 

  • Location: Remote or hybrid, based in the EMEA region. Near a well connected airport to reduce travel time. 

 

Who are we?

We are the global leader in industrial process fluids present in 40+ countries continually improving and innovating so the world’s steel, aluminum, automotive, aircraft, machinery and industrial parts manufacturers can stay ahead in a changing world. Throughout our 100+ locations, our chemists, engineers and industry experts partner with our customers to continually improve their operations so they can run even more efficiently, even more effectively, whatever comes next.

Our values:

  • Live Safe
  • Exceed Customer Expectations
  • Drive Results
  • Embrace Diversity
  • Do Great Things Together

Our core values embody who we are as a company, guide our decisions and inspire us. Our commitment to these values, in words and actions, builds a safer, stronger Quaker Houghton. They are the fundamental beliefs that guide our internal conduct and our relationship with the outside world.