Technical Assistant

 Full Time
 Commercial & Sales

Carry out technical assistance activities, through best practices to achieve results foreseen;

· Work together with the client, following up on procedures and standards of established qualities;

· Analyze the performance of the equipment according to the analytical plan and proposed routine, verifying the production and quality of material processed using Quaker Houghton products;

· Prepare and deliver specific technical training to the sales team and customers.

· Follow tests of new products, evaluating the performance of the product in the production process, to verify the suitability of the new product in relation to customer requirements, cost and competitiveness;

· Carry out audit work, verifying that the standards of procedures and norms are being fulfilled, reporting all deviations observed and forwarding corrective and/or preventive actions;

· Follow up and diagnose the interference of Quaker Houghton products in the process of production;

· Analyze performance to determine causes of non-standard consumption and recommend relevant actions. Provide technical assistance to customers in the event of negative changes in performance of products, seeking ways to improve the customer's operation, aiming to maintain the relationship cost/benefit with the customer and protect product positioning;

· Inspect Quaker Houghton product application systems on all supply lines;

· Prepare and update process monitoring reports, quality and consumption projection and quality of Quaker Houghton products;

· Develop studies and prepare reports, statements, statistics and graphs on the activities developed in their area of expertise, in order to provide information to senior management;

· Develop other activities inherent to your area of expertise;

· Meet internal customer and Quaker Houghton procedures.

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