At Quaker Houghton, we are experts in the development, production and application of chemical specialties, process fluids, lubricants, and coatings for the manufacturing industry. We have been an integral part in the growth of the world’s largest industrial companies and to this day our experience and expertise show in the actions and dedication of our Associates worldwide. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its associates and offers competitive compensation and benefit programs.
As an Account Manager you will be the main sales contact for the North-West Italy territory covering all of Quaker Houghton's offering of products , equipment and services. You will focus on nurturing relationships with our existing customer base, mainly in the metalworking market, and equally important is driving cross-selling and customer satisfaction initiatives. Our customers’ success is our own.
What do we offer?
- Competitive pay + bonus program.
- Company car
- Meal tickets + Health insurance
- 2 annual days paid volunteering leave.
- Access to real career growth opportunities in the commercial or other related areas of interest.
- QH University: Online continuous training tool for all seniority levels.
- Attractive Wellbeing, Mental Health, Women Inclusion & DEI programs.
What will you do?
- Develop business growth in the North and West Italian region to achieve company sales and gross margin targets by regularly visiting customer sites.
- Create strong relationships with key customer contacts across all levels, both existing and prospective, to both increase customer satisfaction and cross-selling success.
- Prepare and create customer presentations, proposals, commercial offers and value selling plans that demonstrate the benefits and value Quaker Houghton can offer.
- Deliver sound technical advice to the customer, working closely with our Product Application team to implement and offer new solutions.
- Communicate directly with the KAM team for alignment with the account strategy to achieve maximum business potential and aim to exceed customer expectations.
- Collaborate with the QH Fluid Intelligence Solutions team regarding our range of equipment sales.
- Coordinate as well with the Customer Service and Technical Service teams to make sure we meet overall customer expectations.
- Regularly report to management to analyze sales targets, budgets and forecast. Mainly using CRM, excel and other IT Tools available.
- Attend and participate in conferences and industry trade shows.
- Monitor the competitors' activities, industry trends & regional regulations to give feedback to management and KAM team that is useful for innovation and market development.
What are we looking for?
The ideal candidate will have at least 3 years' proven sales track record in the metalworking industry. Preferably coming from lubricants, grease, coolants or any other similar industrial chemical market. An ideal role for a passionate and dedicated technical sales professional looking to build a career in the sector.
- Education: Mechanical, Metallurgic, Chemical or relevant engineering degree is highly valued.
- Languages: Italian and English at a professional level is a must.
- A dynamic professional with excellent communication and presentation skills to be able to build strong trust-based relationships with the key stakeholders.
- This is a field based role in the West and North Italy territory.
Soft skills:
- Safety Conscious – Safety is the core of our culture.
- Team worker, Autonomous, Results Driven, Analytical & Problem Solver, Customer Focus.
About Us
We are the global leader in industrial process fluids present in 40+ countries continually improving and innovating so the world’s steel, aluminum, automotive, aircraft, machinery and industrial parts manufacturers can stay ahead in a changing world. Throughout our 100+ locations, our chemists, engineers and industry experts partner with our customers to continually improve their operations so they can run even more efficiently, even more effectively, whatever comes next.
Our values: Live Safe, Exceed Customer Expectations, Drive Results, Embrace Diversity, Do Great Things Together, Act with integrity.
Our core values embody who we are as a company, guide our decisions and inspire us. Our commitment to these values, in words and actions, builds a safer, stronger Quaker Houghton. They are the fundamental beliefs that guide our internal conduct and our relationship with the outside world.
Join the team and unleash your potential!
Are you a QH colleague?
Please contact your TA Partner or HRBP for more information about the role and/or how to apply.
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