About Us
At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world’s largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its associates and offers competitive compensation and benefit programs.
Position Summary:
This position is responsible for providing superior product application knowledge and support to the frontline sales and business development teams and customers. The Sr. PAS position requires outstanding relationship building and regularly exceeds customer expectation. The Sr. PAS also provides global technical support if necessary
Job Accountabilities:
- Provide very specialized knowledge of specific process and application expertise at the customer site
- Provide technical support to the sales force, handle technical product application-related problems escalated from the field, and work closely with sales/Key Account management teams.
- Develop and implement guidelines regarding equipment and test methods consistent with best practices.
- Recommend and facilitate improvement initiatives and total cost of ownership projects.
- Provide Technical support to Key Accounts. Manage product performance and line optimization
- Partner with FI teams to recommend and install equipment to monitor chemical consumption and usages
- Generate reports and technical audits/surveys of product application and customer process related items as required.
- Comply with all Company Policies: to include but not limited to Code of Conduct and expense reporting, etc.
- Ownership of individual development plan (IDP) as agreed upon with direct line manager.
Education, Experience, Skills & Competencies:
- Bachelor’s degree required in Chemistry, Engineering or any relevant business related area and/or technical certification.
- A minimum of 5 years of industry experience in area of focus; MWF/Metal etc.
- Customer Focus – Dedicated to meeting customer expectations and requirements.
- Results Driven – Holds self and others accountable for achieving performance objectives.
- Relationship Management – Internal and external.
- Collaboration and influence skills.
- Innovation – Demonstrates creative thinking; fosters an environment that encourages out-of-box thinking and openness to new ideas.
- Analytical & Problem Solver – Analyzes situations and makes informed decisions with courage and conviction.
- Strong Communication Skills – written, verbal, active listening, influence, etc.
- Proficient in English - written & spoken.
- Working knowledge of Microsoft Office.
EEO STATEMENT: It is Quaker Houghton's policy to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. Houghton International will also provide reasonable accommodations for qualified individuals with disabilities. This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here:http://www.uscis.gov/e-verify/employees
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.