Summary of Position:
Leads global internal and external communications that strengthen employee understanding, stakeholder engagement, and Quaker Houghton’s corporate reputation. Manages a global team and partners with leaders and subject matter experts to translate business priorities into clear, audience-focused communications. The role balances strategic counsel and hands-on execution, establishes consistent standards and processes, and partners with teams like Marketing, which leads product- and service-related marketing, as well as Human Resources on internal messaging and alignment on corporate engagement, total rewards, and organizational initiatives.
Accountabilities:
- Advise and coach senior leaders and stakeholders on communications strategy, executive positioning, leader communications, changing communications, and effective use of channels and tools.
- Partner with business functions through a clear operating model: Global Communications leads communications strategy, audience, message, channel, timing, and standards, while internal clients provide subject-matter expertise, business requirements, and final content validation. Resolve overlapping ownership through shared planning, clear decision rights, and constructive escalation.
- Protect and strengthen the corporate brand and reputation by applying consistent standards, audience insight, sound judgment, quality control, and measurement to all communications work.
- Lead a global communications team through setting priorities, allocating work, coaching and developing team members, establishing clear ways of working, and supporting high-quality, timely delivery across regions and channels.
- Develop and deliver integrated internal and external communications strategies and campaigns, from objectives, audiences, messages, and plans through content development, production, distribution, localization, measurement, and results reporting.
- Oversee the global editorial calendar and create, direct, and manage content, channels, and communications experiences across platforms and formats. Plan and introduce emerging formats as business needs and technology evolve.
Key Education or Certification Required:
- Bachelor's degree in Communications, Public Relations, Journalism, Marketing, English, or a related field. Advanced degree or relevant professional certification is a plus.
Required Minimum Number of Years of Relevant Experience:
- Minimum 15 years of progressive experience in corporate, internal, external, executive, or related communications, including developing and delivering communications strategies, leading or managing a global team, and working across regions, cultures, and languages.
Required Skills and Competencies:
Strategic Communications and Content - Strategic thinker and hands-on practitioner with strong business acumen; expertise across corporate reputation, media relations, employee, executive, change, social media, and crisis communications; and exceptional writing, editing, presentation, interpersonal, and audience-centered content development skills.
Leadership, Influence, and Execution - Demonstrated people leadership, coaching, prioritization, project and program management; global cultural awareness; adaptability, and the ability to use objectives, data, feedback, and performance measures to improve results. Ability to counsel senior leaders, exercise sound judgment, and influence effectively without direct authority.
Channels and Technology - Ability to evaluate emerging technologies, identify channel gaps, and build and govern communications platforms and experiences. Proficiency across Microsoft applications, and experience with employee communications platforms, video or animation tools, social media management, and media monitoring tools are preferred.
About Us
At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world’s largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its associates and offers competitive compensation and benefit programs.
What's in it for you
- Competitive pay programs with excellent career growth trajectory
- Paid time off for volunteerism
- Dress for your day; how you dress is determined by what your day may bring
- Opportunity to participate in comprehensive benefit options including: Medical, Dental, Vision, Parental Leave, Holiday Pay, Paid Time Off, Tuition Reimbursement, and Savings Plan
- Work for a global leader in the industrial process fluids industry
Quaker Houghton provides equal employment opportunity for all qualified candidates. Quaker Houghton does not discriminate against any candidate for employment based on race, color, religion, sex, gender, gender identity or expression, affectional or sexual orientation, pregnancy, age, creed, ancestry, national origin, citizenship, marital or domestic partnership or civil union status, veteran’s status, physical/mental disability, genetic information, or any other category protected by U.S federal, state, and/or local employment law. Furthermore, Quaker Houghton is committed to providing reasonable accommodations to qualified candidates with physical and/or mental disabilities.